The answer is YES. To do so, please submit a support ticket with the url to you existing ServeWire application. There is no additional charge to upgrade.
Please note that:
- You must have an active subscription to either legacy platform "ServeWire for CCB" or "ServeWire Plugin" in order to qualify for a migration to "ServeWire VES".
- Historical data in "ServeWire for CCB" or "ServeWire Plugin" cannot be migrated over to ServeWire VES.
- The admin access URL and the existing Test URL will change.
- You cannot keep both the legacy version and the ServeWire VES version running at the same time. The legacy version will be decommissioned when ServeWire VES is deployed.
- You will be very glad that you upgraded!
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article